Platform Dashboard

Licensing, health and operations overview

PO

Active licences

2

9 organizations on the platform

Renewals due · 30 days

1

Calculated from contractual expiry dates

Payments pending

1

Awaiting verification by billing team

Suspended / blocked

2

Requires authorized review

Licence status

Live distribution

ACTIVE
2
TRIAL
1
PAYMENT PENDING
1
GRACE PERIOD
1
EXPIRED
1
SUSPENDED
1
BLOCKED
1
CANCELLED
1

System health

Last 30 days

Business app

99.97% uptime · 180 ms

Healthy

Admin app

99.99% uptime · 120 ms

Healthy

API

99.95% uptime · 210 ms

Healthy

PostgreSQL primary

99.99% uptime · 8 ms

Healthy

Background jobs

99.4% uptime · 940 ms

Degraded

Email delivery

99.9% uptime · 620 ms

Healthy

Attention queue

Renewals and exceptions

MLA Office · Singjamei

84 days overdue · 04 Aug 2026

EXPIRED

MLA Office · Wangkhei

12 days overdue · 15 Oct 2026

GRACE PERIOD

Campaign · Thongju 2027

9 days left · 05 Nov 2026

TRIAL

Recent admin activity

Every privileged action is audited

ActorActionTargetWhenSeverity
Laishram Ratan SinghVerified manual bank transferorg-003 · ₹18,000.0027 Oct, 09:41 aminfo
Ronin YumlembamSuspended organizationorg-007 · reason recorded26 Oct, 07:12 pmwarning
Sorokhaibam Amusana DeviApplied security blockblocked-identifier BID-00426 Oct, 04:50 pmcritical
Thokchom Ibohal SinghApproved production releaseapi v1.8.426 Oct, 08:58 pmwarning
Kshetrimayum Bimol SinghRestored staging database snapshotvotesphere_staging25 Oct, 11:45 pmwarning
Ronin YumlembamGranted 30 bonus daysorg-005 · service recovery credit25 Oct, 11:05 aminfo

Open support tickets

4 awaiting action

Thermal print alignment off on 80mm rolls

high

TKT-2081 · MLA Office · Khundrakpam · SLA 3h

Payment receipt not reflected after bank transfer

urgent

TKT-2079 · MLA Office · Keirao · SLA 1h

Trial extension request for 7 more days

normal

TKT-2074 · Campaign · Thongju 2027 · SLA 18h

Booth agent login blocked after device reset

high

TKT-2069 · Campaign · Ningthoujam Ibomcha · SLA 6h

Operations snapshot

Platform-wide commercial totals

Annual contract value

₹3,12,000

Payments to verify

1

Degraded services

1

Security blocks pending review

1